Last updated: July 2026
Kavi is anonymous by design. There are no accounts and no sign-in. We do not ask for, collect, or store your name, email address, phone number, or any other information that identifies you. Your questions, saved threads, and preferences live on your device.
We do not collect your name, email, phone number, contacts, precise location, advertising identifiers, or any government or health-system identifiers. The app contains no third-party advertising and no ad-tracking SDKs, and we never sell or rent any data.
Your saved threads (questions and answers), your onboarding preferences (such as role, specialty, answer depth, region, and focus mode), your subscription status, and any images you attach are stored locally on your device. You can erase this at any time in the app: Settings → Data & privacy lets you clear saved threads or delete all app data. Deleting the app also removes this local data.
To generate an answer, the text of your question — together with your non-identifying answer preferences (role, specialty, depth, region, format, and focus mode) — is sent over an encrypted connection to our backend and to our AI answer provider, which searches medical literature and returns a cited answer. These requests are keyed to a random anonymous identifier, not to your identity. Please do not include patient names, dates of birth, record numbers, or other identifying details in your questions. To display source logos, the app fetches each cited publication’s icon from a third-party icon service (Google); this shares only the publication’s web address — never your question — with that service.
If you attach an image to a question (for example a lab report or scan), that image is sent — over the same encrypted connection as your question, keyed to your random anonymous identifier — to our backend and to our AI answer provider so it can be analyzed as part of the answer. A copy is also kept on your device with the thread until you delete it. Attachments are never used to identify you and are never sold or shared for advertising. Always crop or black out patient-identifying information before attaching anything.
When live answers are enabled, the app creates a random anonymous session with our backend (hosted on Supabase). This identifier contains no personal information and exists only to authenticate requests, prevent abuse, and apply your plan's usage limits. It cannot be used by us to work out who you are.
Subscriptions are purchased through, and billed by, the app store on your device (the Apple App Store or Google Play). We never see or store your card number, billing address, or other payment details. We receive only anonymized transaction records needed to confirm that a subscription is active.
Data on your device stays there until you delete it. Server-side request logs are minimal, tied only to anonymous identifiers, and kept for a limited period for reliability, abuse prevention, and usage-limit accounting, after which they are deleted.
All communication between the app and our servers is encrypted in transit (HTTPS/TLS). No system is perfectly secure, but because we hold no identifying information about you, the data we process cannot be traced back to you.
Kavi is intended for healthcare professionals, students, and adults. It is not directed at children, and we do not knowingly process information from anyone under 18.
Use Incognito mode to keep a conversation out of your saved history entirely. Clear saved threads or delete all app data at any time from Settings. Because we hold no account or identity data, there is nothing further to request, export, or erase on our side.
If we change how the app handles data — for example, if cloud sync launches — we will update this policy in the app and revise the date above before the change takes effect.
Questions about this policy? Email us at muneebrafishakoor@gmail.com, or reach us any time via Settings → Contact support in the app.